✓Simple intakeDestination, recipient, and the items with origin country and value. A live shipment summary sidebar keeps the running total and duty basis in view.
✓A progress checklist that never loopsClassifying, Estimating duties, Checking restrictions. Staged steps that finish, not a spinner that spins.
✓A verdict you can act onGREEN, CHECK, or STOP on a card with an icon, plus per-item notes color-coded info, warn, or block. No interpretation required.
✓AI classification that asks when it's unsureAmbiguous items get a clarifying question instead of a wrong guess. "Supplements" becomes a real answer, not a customs seizure.
✓Restricted-party screeningThe recipient is screened before you accept the shipment, not after it bounces.
✓Duty and tax estimatesThe customer hears the landed-cost story at the counter, so the "surprise fee" phone call never happens.
✓Two printable documentsA recommendation slip for the shipment file and a customer acknowledgment they sign. If it goes sideways later, you have paper.
✓Vendor-neutralWorks with any carrier. It advises the shipment, it doesn't sell you one.